Question 1

What is consolidation, and how does it help me save?

Accepted Answer

Shipping multiple packages overseas directly from online stores can be very costly. With our parcel bundling consolidation service, our expert packers combine your purchases into a single package, saving you up to 60-80% off standard International shipping rates.  We will always try to consolidate your items into one box, unless you specify otherwise. As we charge based on the weight of the package and not be dimension, it is almost always to your benefit to have one large box sent instead of several small boxes.  ShopIndiaSe charges a small fee of INR 100 per package that you add to the shipment.

Question 2

What services do you provide?

Accepted Answer

We provide the below services currently  Consolidating, Packaging and Shipping Service  Tailoring Service  Shopping Assistant Service  Package Pickup Service

Question 3

Do you ship Tablets / Supplements?

Accepted Answer

Yes. To ship Siddha, Ayurveda, Homeopathic and allopathic medicines, we will need the following documents to process the clearance.   1. Doctor prescription  2. Original purchase bill  Clearance charge of Rs 500 is applicable for the above  If the supplements are fssai approved no clearance charges are applicable.

Question 4

Do you ship whole spices / spice powders?

Accepted Answer

Whole spices are allowed only in small quantities like 100 gms  We can ship packaged spice powders and powder mixes, purchased online from sites like Amazon, which are fssai certified without any clearance charges.  Whole spices or spice powder are not allowed strictly in Australia.

Question 5

Do you ship pickles, oil, semi liquid items?

Accepted Answer

Yes. These are special category items and can be shipped through our other courier partners. This will incur extra charges for packaging and shipping. Please contact our support team - support@shopindiase.com for more details.

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Package Consolidation

Return Service

Frequently asked questions

How does it work?

When will I receive the locker number and Indian Virtual address?

What are the shipping Charges?

Do I have to pay to get my Indian locker address?

Can I request photos of the items?

Can I return/exchange the items delivered to warehouse?

What is consolidation, and how does it help me save on shipping costs?

How long can I store my package in the warehouse?

Why Do I Need To Provide Purchase Values For Each Item?

What are the storage charges?

What are the packing charges?

What items are Prohibited?

What will happen if my parcel is lost in transit?

Can I insure my package?

I do not have Indian mobile number to sign up on Indian websites. How can I place orders? Can I use your mobile number to sign in?

Do you provide tailoring service?

How can I shop from Indian websites using the Shopping Assistant feature?

How can I shop from India if I don't have an Indian Bank account or Indian Mobile number?

Do you clear custom duties wrt customer destination?

What are the overall charges other than shipping?

What is the maximum parcel size acceptable for international shipment?

What services do you provide?

Can you check my package to ensure that the merchant delivered my items correctly and in good order?

What happens if the package do not have proper locker number on the package?

Can you ship hair oil, shampoo, serum, liquid cosmetics etc?

How do I claim if my shipment is damaged?

What happens in the contents in my package are damaged during transit from India?

Can you ship ayurvedic and allopathic medicine?

Do you ship whole spices / spice powders?

Do you ship groceries like rice, dal, tea, coffee powder to my country?

Do you ship pickles, oil, semi liquid items?

What Happens If An Item Is Not Eligible To Ship Internationally?

What If My Package Is Rejected By Home Country Customs?

Do you ship supplements?

Can you ship home appliances like washing machines, TV, Speakers etc?

Can I send non-veg ready-to-eat packaged products from India?

Can you ship Kitchen appliances like grinder, mixer, blender, cooker and utensils?

Can I send Silver items, Gold plated Antique jewellery from India to my country?

What happens if shipment does not get customs clearance ?

Can you receive, consolidate and send the items from various shopping websites within India?

Can I pickup the items in my locker through a third party courier or anyone without using your shipping service?

How do I pay to your PayPal Account?

How do I pay using RazorPay (International Credit/Debit card, UPI, Wallet, Netbanking) ?

Is Cash on Delivery shipments accepted?

What are the payment methods accepted?

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